
FEES & REBATES
Restoring Hope, Empowerment and Connection
FEES & REBATES
Our fees differ depending on the type of therapist and the time of day of the appointment.
Any appointment after 4:30 pm is considered after hours (AH).
Our fees are as follows:
N.B. We also have report writing fees. If you need a report, you can speak to your clinician about this. The fees for report writing start from $60. The invoice must be paid prior to the report being released.
Assessment
Please get in touch for a quote for your assessment needs. The fee is inclusive of assessment time, test administration cost, assessment interpretation and report completion, a feedback session and a detailed written report. A deposit is required to secure your assessment appointment slots. Please contact us for more information.
Medicare rebates
If you see your GP, Psychiatrist or Paediatrician and obtain a Mental Health Care Plan & referral, you can then receive Medicare rebates of up to 10 sessions (per calendar year), of $96.65 per session.
If you’ve hit your medicare safety net, then rebates will be significantly higher.
You must see your GP and obtain a Mental Health Care Plan before your first session with us, to be eligible for Medicare rebates.
We will process your medicare rebate for you and you will receive it via bank transfer from Medicare within 48 hours of your appointment.
Private health insurance
If you have private health insurance, you may be eligible for rebates under Extras cover. As every fund is different and can change over time, it is best to check with your fund about your specific entitlements etc.
NDIS
We can provide therapeutic support under the line item ‘Improved Daily Living’ in the Capacity Building category. Please check that your NDIS Plan covers this line item to access the service.
NDIS (Plan-Managed) - We can directly bill your plan manager.
NDIS (Self-Managed) - Clients are required to pay the session fee on the day of service and seek reimbursement from their NDIS funding.
TAC & Work Cover
We also see clients who are eligible for TAC & Work Cover. Please note that gap payments apply.
Cancellation Policy
Therapy Session
A minimum of 1 full business day notice is required if you are unable to attend a session. This is to allow sufficient time for your appointment time to be offered to other waiting clients. Appointments cancelled with less than 1 business day's notice or non-attendance will incur a fee.
*NDIS clients - In line with the NDIS Price Guide, 100% of the scheduled appointment fee will be charged for cancellations with less than 48 hours’ notice or for unattended appointments.
*Please note that cancellation / non-attendance fees are not covered by Medicare or private health funds and therefore no rebates will apply.
Assessment
Assessment appointments require a 4 business days’ notice to allow sufficient time for your appointment time to be reallocated to another waiting client and for assessment preparation to be adjusted accordingly.